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Electric Underfloor Heating – Frequently Asked Questions
Our Frequently Asked Questions page is designed to help you find answers to the most common questions regarding the purchase, installation, operation and on-going maintenance of Electric Underfloor Heating.
Although we try to answer every question asked of us, there maybe times when your particular installation is far more complicated. In this instance, if you can’t find the answers to your questions here, we advise that you give us a call during office hours to discuss your project.
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Delivery & ReturnsGeneralInsulationThermostatsProduct WarrantyShow AllDelivery & Returns (2)
If you need to return an item you have 30-days from the time of delivery to return it.
When you receive your order invoice by email it will include a tracking link with parcel/consignment reference. If you click the link and enter your reference number you can track your delivery. Depending on the courier/carrier you maybe asked to enter your delivery postcode.
If you have signed up for a Living Heat Account, you can also track your orders via the: www.livingheat.co.uk/my-account/orders/ page. Just select the order you wish to track. If tracking has been provided it will appear at the top of the order.
